Experience management provider, Qualtrics says it’s launching new tools to help employers better understand employee preferences and expectations in the new COVID world of work.
Qualtrics says highly focused employee engagement and assessment tools will become crucial as the battle for talent intensifies, and the hybrid work models grow.
Chief People Officer, Julia Anas says the companies that attract and retain talent will be able to listen to their employees’ evolving needs and design new work models based on that data.
“Over the past 18 months, we saw kitchens become conference rooms, bedrooms turned into classrooms, and leading teams via video became the new normal. The truth is, the way people want to work is evolving, and businesses need to evolve with it,” she says.
“With Qualtrics, leaders have an opportunity to understand what their employees’ need and then work with them to co-create workplaces that foster high performance.”
The US company says its Experience Design for Hybrid Work and Workplaces tools help companies ask targeted questions to gain insights on topics, such as how often employees want to use the office and for what purpose, what changes will enable productivity, and which work policies will impact longevity at the company.
Armed with this experience data, the company says leaders will be able to confidently make decisions that help them not only retain and attract top talent but create work experiences that fit the needs of their workforce.
New Qualtrics research found that 62 per cent of employees would support fewer office locations in exchange for better facilities and amenities in more centralised locations.
Those amenities include more natural light in their workspace, access to fitness equipment, and outdoor spaces where they can collaborate with colleagues.